Refund Policy

  • Eligibility: Refunds are available for defective, damaged, or incorrect items. Requests must be made within 7 days of delivery.
  • Conditions: Items must be unused, in their original packaging, and accompanied by proof of purchase.
  • Process: To initiate a refund, contact us at [support email] with your order details and reason for the request. Refunds will be processed within 7 business days after approval.

Return Policy

  • Eligibility: Returns are accepted for items that are defective, damaged, or incorrectly delivered. Returns due to a change of mind are not accepted.
  • Conditions:
    • Items must be returned in new and unused condition with original packaging.
    • Returns must be initiated within 7 days of delivery.
  • Process:
    1. Contact us at [support email] with your order number and reason for return.
    2. Ship the item back to the address provided by our team.
    3. Once we receive the item and verify its condition, we will process a replacement, refund, or store credit, as applicable.
  • Shipping Costs: Return shipping costs are borne by the customer unless the item is defective or incorrect.

Shipping Policy

  • Order Processing: Orders are processed within 2 business days.
  • Delivery Timeline: Most orders are delivered within 5-7 business days, depending on location.
  • Shipping Fees: Charges are calculated at checkout and depend on the delivery location.
  • Delays: We are not liable for delays due to unforeseen circumstances like weather or courier issues.