Data Deletion and Retention

Our Data Deletion and Retention Policy allows users to delete their accounts by visiting their profile and settings on our platform, resulting in the loss of all associated information. For assistance, users may contact us using the provided information. We may delay account deletion if there are pending grievances, claims, or services. We retain personal data only as long as necessary for its intended purpose or as required by law, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the proposed Digital Personal Data Protection Act (DPDPA). Specifically, personal data will be retained for no longer than six months after account deletion, while transaction data may be kept for five to ten years for compliance with tax regulations. Customer support data will be retained for one to three years. Additionally, we may retain anonymized data for analytical and research purposes. Users have rights under applicable laws to access, correct, or request deletion of their personal data, and we will handle such requests promptly. Finally, we ensure secure deletion of personal data using methods that prevent unauthorized recovery. This policy aligns with the Information Technology Act, 2000, and other relevant regulations to protect user privacy while maintaining compliance.

We respect your privacy and are committed to safeguarding your personal information.

  • Data Collection: We collect necessary details like name, contact information, and shipping address to process your orders.
  • Usage: Your data is used for order fulfillment, customer support, and occasional promotional communications (if consented).
  • Sharing: We do not sell or share your personal information with third parties except for payment processing and delivery services.
  • Your Rights: You can request access, updates, or deletion of your data at any time.

Terms and Conditions (T&C)

By using our website, you agree to the following:

  1. General Use: You must be 18+ or have parental consent to use our platform.
  2. Intellectual Property: All content, logos, and designs are the property of Lakeangel Enterprises Private Limited and cannot be used without permission.
  3. Liability: We are not responsible for any damage caused by misuse of products purchased on our platform.